Frequently asked questions

VendMizer is a complete e-commerce platform for WordPress. It gives you a storefront, catalog, cart, checkout, orders, customers, shipping, payments, and analytics in one plugin — no extra theme and no stack of add-ons to assemble.

No. VendMizer is a standalone platform, not an extension of another store plugin. You install VendMizer and you have a working store.

It is a real store, not a trial. Nothing is time-limited, and there is no card required. The free version handles products, checkout, orders, customers, coupons, inventory, shipping, and more. Pro adds advanced modules on top.

Pro unlocks a suite of growth and operations modules — think loyalty, subscriptions, point of sale, marketing automation, an AI/WhatsApp order assistant, and more. See the full Free vs Pro comparison.

Yes. Pro installs alongside the free plugin and turns on its extra modules beside the store you already built — your products, orders, and customers stay exactly where they are.

Each Pro license covers a set number of sites (single, 5-site, and 25-site tiers). You can deactivate a license on one install to free the slot and move it to another. The License Guide walks through activation, seats, and troubleshooting.

It depends on the plan you choose. A lifetime license is a one-time purchase per site: the license and product updates never expire, and priority support is included for the first year (renewing support is optional). A yearly license includes updates and priority support and renews every year until you cancel. If you cancel, it stays active until the end of the year you have paid for; after that, Pro’s features switch off on your sites until you renew — your store, your data and the free plugin keep working.

Major global and regional gateways are built in, including Stripe, PayPal, Square, Authorize.Net, and more, with additional buy-now-pay-later and regional options. You connect a gateway with your own keys — VendMizer never sits between you and your processor.

No. Payment gateways collect card details in the provider’s own hosted field, so card numbers never touch your server.

Yes. VendMizer supports flat and free shipping, plus live rates, labels, and tracking through direct carrier integrations and multi-carrier providers — with a built-in tracking page for your customers.

Install and activate VendMizer, run the short setup wizard, add a product, connect a payment method, and set up shipping. The Getting Started guide walks through it step by step.

Yes. VendMizer ships its own storefront, so it does not depend on a specific theme. Its store styles are isolated so your theme cannot bleed into checkout, and vice versa.

Start with the User Manual and this FAQ. If you still need a hand, head to the Support page and include your site URL and VendMizer version.